How to cancel Anthropic, PBC
How to cancel Anthropic, PBC: Cancel on the same platform you signed up on — web/desktop, iOS, or Android. Official path: signed-in account on the brand site. Cancel ≥24 hours before renewal. If Settings → Billing has no Cancel button, you likely subscribed via Apple or Google — cancel there instead. Access continues until the paid period ends, then reverts to Free.
Official steps
- Cancel on the same platform you signed up on — web/desktop, iOS, or Android.
- Web or Claude Desktop: sign in at claude.ai, click your initials/name (lower left) → Settings → Billing (claude.ai/settings/billing) → Cancel, then confirm Cancel plan (skip any optional reason survey).
- Confirm the Billing page banner shows your subscription will be canceled on the stated date.
- iOS: Claude app → initials → Billing → Manage subscription, or iPhone Settings → [Your Name] → Subscriptions → Claude.
- Android: Claude app → initials → Billing → Manage subscription, or Google Play → Payments & subscriptions → Subscriptions → Claude.
- Cancel at least 24 hours before the next billing date to avoid the next charge.
Do I need an account?
Requires signing into the account owner's Claude account (or Apple/Google subscription settings for app-billed plans); not a guest order-lookup portal.
Window, fees & policy notes
Cancel anytime; takes effect at end of current billing period; cancel ≥24h before renewal to avoid the next charge; web/desktop billing via claude.ai Settings → Billing; iOS/Android billing via App Store / Play Store; no in-store option.
What you do yourself
Gotcha: Cancel ≥24 hours before renewal. If Settings → Billing has no Cancel button, you likely subscribed via Apple or Google — cancel there instead. Access continues until the paid period ends, then reverts to Free.
Sources
- https://support.claude.com/en/articles/8325617-how-do-i-cancel-my-paid-claude-subscription
- https://claude.ai/settings/billing
Playbook verified 2026-07-13 · confidence: high