How to cancel BarkBox
How to cancel BarkBox: Sign in to your BarkBox account at barkbox.com/account/profile. Official path: signed-in account on the brand site. Disabling auto-renewal on a 6- or 12-month plan does NOT stop it — you keep getting billed and shipped to the end of the term; only monthly plans cancel immediately, so email happy@barkbox.com to request a prepaid refund.
Official steps
- Sign in to your BarkBox account at barkbox.com/account/profile.
- Scroll to the "Subscription Settings" section of your account page.
- Click Edit on the box containing your dog's subscription info.
- Disable auto-renewal at the end of your plan (or edit your next plan).
- For a 6- or 12-month prepaid plan, or to request a refund, email happy@barkbox.com or chat/call the Happy Team (1-855-944-2275) to cancel and request the refund.
Do I need an account?
Requires signing into your BarkBox account to toggle off auto-renewal, and prepaid 6/12-month plans need email/chat with the Happy Team to actually exit or get a refund.
Window, fees & policy notes
Monthly plans cancel anytime via account settings with no fee; 6/12-month prepaid plans auto-renew at full term length and run to term after you disable renewal; un-shipped boxes refundable within 30 days; no in-store option; prepaid refunds require contacting the Happy Team.
What you do yourself
Phone: 1-855-944-2275
Gotcha: Disabling auto-renewal on a 6- or 12-month plan does NOT stop it — you keep getting billed and shipped to the end of the term; only monthly plans cancel immediately, so email happy@barkbox.com to request a prepaid refund.
Sources
- https://www.barkbox.com/faq?a=How-do-I-cancel---id--C-8KXw3XTwa7qC_M2KutlQ
- https://faq.barkbox.com/hc/en-us/articles/360034125713-How-do-I-cancel-
- https://faq.barkbox.com/hc/en-us/articles/206210357-How-do-I-cancel-my-subscription-
- https://www.barkbox.com/account/profile
- https://cancelmates.com/guides/hardest-subscriptions-to-cancel-guide
Playbook verified 2026-07-12 · confidence: high