How to cancel or unsubscribe from The Boston Globe
How to cancel or unsubscribe from The Boston Globe: Call 1-888-694-5623 (1-888-MY-GLOBE) during customer service hours. This cancel is typically done by phone. Cancellation takes effect only at the END of the current billing period (no proration), so cancel before the next charge and get a confirmation number; the ~$1/wk intro auto-jumps roughly 7x to ~$30/4wk.
Official steps
- Call 1-888-694-5623 (1-888-MY-GLOBE) during customer service hours.
- Verify your account (name and email/address on file).
- Tell the agent you want to cancel your subscription.
- Decline the retention/discount offers the agent will pitch.
- Ask for a cancellation confirmation number and the effective (last-billed) date.
Do I need an account?
Cancellation is phone-only in practice (a call to a retention line during business hours by the account owner), so a headless order-number flow cannot complete it.
Window, fees & policy notes
No fixed refund window; cancel anytime but it takes effect at the end of the current billing period (no proration) and any refund is agent-discretion goodwill; intro ~$1/wk auto-renews ~7x higher to ~$30/4wk; phone is the reliable cancel channel (email customerservice@globe.com and My Account chat are also offered).
What you do yourself
Phone: 1-888-694-5623 (Mon-Fri 7:00am-6:00pm ET, Sat-Sun 8:00am-3:00pm ET)
Gotcha: Cancellation takes effect only at the END of the current billing period (no proration), so cancel before the next charge and get a confirmation number; the ~$1/wk intro auto-jumps roughly 7x to ~$30/4wk.
Sources
- https://customerservice.bostonglobe.com/hc/en-us/articles/18005909085076-How-can-I-cancel-my-digital-eGlobe-subscription
- https://customerservice.bostonglobe.com/hc/en-us/articles/48814909671444-Customer-Service-Contacts
- https://customerservice.bostonglobe.com/hc/en-us/categories/360002448752-Customer-Service-Hours-Monday-Friday-7-00am-6-00pm-Saturday-and-Sunday-8-00am-3-00pm
- https://cancelmates.com/guides/hardest-subscriptions-to-cancel-guide
Playbook verified 2026-07-12 · confidence: high