How to cancel Chegg
How to cancel Chegg: Sign in to your Chegg account at chegg.com. Official path: signed-in account on the brand site. Decline the 'Pause instead' offer to actually cancel; you keep access until the end of the current billing period and Chegg does not prorate or auto-refund that cycle.
Official steps
- Sign in to your Chegg account at chegg.com.
- Open My Account, then click Orders (chegg.com/my/orders).
- Find your active Chegg Study subscription.
- Click the orange Cancel Subscription button at the bottom of the page.
- When offered to Pause instead (up to 6 months), decline it.
- Confirm the cancellation.
Do I need an account?
Cancellation happens inside your logged-in Chegg account and routes you through a pause-instead retention offer, so it needs the account owner's credentials.
Window, fees & policy notes
No return window (subscription, $15.95–19.95/mo); cancel online via My Account > Orders and keep access through the already-paid period, no proration or automatic refund (an unused-month refund is goodwill only, ~30 days); Chegg pushes a Pause (up to 6 months) instead of cancel; no in-store option.
What you do yourself
Gotcha: Decline the 'Pause instead' offer to actually cancel; you keep access until the end of the current billing period and Chegg does not prorate or auto-refund that cycle.
Sources
- https://www.chegg.com/en/contactus?a=How-do-I-cancel-my-Chegg-Study-subscription---id--LiAlcgGuQN6HnOLVkrpNgw
- https://www.chegg.com/en/contactus?a=Can-I-pause-my-Chegg-Study-subscription---id--WLPTq7-VRHm7kiu7BMhnAQ
- https://www.chegg.com/my/orders
- https://cancelmates.com/guides/hardest-subscriptions-to-cancel-guide
Playbook verified 2026-07-12 · confidence: high