How to cancel Equinox
How to cancel Equinox: Log into your account at equinox.com (or ask your home club) to confirm your billing date and your state-specific notice period. Official path: email. Email from your membership address and get written confirmation with your effective date; a certified-mail letter to your home club is the strongest proof, since Equinox was fined in NY (May 2025) over disputed cancellations.
Official steps
- Log into your account at equinox.com (or ask your home club) to confirm your billing date and your state-specific notice period.
- Submit written cancellation by emailing Cancellations@Equinox.com from your membership email — or cancel in club with a club manager, via your online account, or by mail per your Membership Agreement.
- In the request state your full name, member ID, and home club, and explicitly ask for written confirmation and your effective cancellation date.
- For the strongest proof, also mail a signed cancellation letter to your home club by USPS Certified Mail with return receipt.
- Expect one more billing cycle (~$265) to post during the notice period; confirm no further charges after the effective date.
Do I need an account?
Cancelling requires the account owner to submit a written notice (email, online login, in club, or certified mail) subject to a state-specific 30-45 day notice period, so there is no guest order-lookup a headless browser could complete.
Window, fees & policy notes
No cooling-off refund and unused sessions are non-refundable; cancellation needs state-specific written notice (commonly 30 days, up to 45), so expect at least one more ~$265 monthly charge; no early-termination fee; a membership freeze is the alternative to cancelling.
What you do yourself
Cancel in club with a club manager at your home location.
Gotcha: Email from your membership address and get written confirmation with your effective date; a certified-mail letter to your home club is the strongest proof, since Equinox was fined in NY (May 2025) over disputed cancellations.
Sources
- https://www.equinox.com/faq
- https://www.equinox.com/member-policies
- https://cancelmates.com/guides/hardest-subscriptions-to-cancel-guide
Playbook verified 2026-07-12 · confidence: high