How to cancel Grok xAI
How to cancel Grok xAI: Cancel on the same platform you subscribed on — web, Apple, or Google Play (not interchangeable). Official path: signed-in account on the brand site. Cancel where you subscribed: grok.com for web SuperGrok, Apple/Google for in-app, X Premium settings for bundled Grok — deleting the app or your X account does not stop App Store billing.
Official steps
- Cancel on the same platform you subscribed on — web, Apple, or Google Play (not interchangeable).
- Web (grok.com): sign in at grok.com, open Settings → Billing (or visit grok.com/?_s=billing), click Manage Subscription, then Cancel Subscription and confirm.
- If Manage Subscription does not open, try an incognito window or disable ad-blockers — they often block the Stripe billing portal.
- iOS: Settings → [Your Name] → Subscriptions → SuperGrok / Grok → Cancel Subscription (Apple handles billing).
- Android: Google Play → Payments & subscriptions → Subscriptions → SuperGrok → Cancel subscription.
- X Premium (bundled Grok access) is billed by X, not xAI — cancel under X → More → Premium → Manage Subscription.
- For a web/Google Play refund, submit the xAI Refund Request form while signed in; Apple refunds go through Apple only.
Do I need an account?
Cancellation requires the account owner's login on the exact platform that billed them (grok.com Stripe portal, Apple, Google Play, or X Premium), not a guest order-lookup.
Window, fees & policy notes
Cancel anytime; access continues until the current billing period ends; web/Google Play refunds are reviewed by xAI (typically 5–10 business days if approved); Apple refunds via Apple only; X Premium refunds are handled by X, not xAI; API credits are non-refundable.
What you do yourself
Gotcha: Cancel where you subscribed: grok.com for web SuperGrok, Apple/Google for in-app, X Premium settings for bundled Grok — deleting the app or your X account does not stop App Store billing.
Sources
Playbook verified 2026-07-13 · confidence: high