How to cancel JustFab
How to cancel JustFab: Call JustFab Member Services at 1-855-666-0866 (24/7), or start online Live Chat (9AM-9PM ET). This cancel is typically done by phone. Refunds default to VIP store credit; explicitly ask to refund the last charge to your card and get a confirmation number, or the credit trap keeps the money as a VIP credit.
Official steps
- Call JustFab Member Services at 1-855-666-0866 (24/7), or start online Live Chat (9AM-9PM ET).
- Verify your identity as the VIP account holder (name, email, billing details).
- State clearly that you want to cancel your VIP membership.
- Decline the retention/save offers (skip-a-month, discounts, pause).
- Ask the agent to refund the most recent VIP credit charge to your original payment method, not as VIP store credit.
- Get a cancellation confirmation number and confirm no further charges will occur.
- Note that any unused VIP credits remain usable to shop the site at retail prices after cancellation.
Do I need an account?
Cancellation is phone/live-chat only through Member Services with account-holder verification and a retention gauntlet, and there is no order-lookup portal an automated flow can complete.
Window, fees & policy notes
No cancellation fee; cancel by phone (24/7) or live chat (9AM-9PM ET), not a self-serve return portal; last $49.95/mo VIP credit charge refundable to cash only on escalation (default is VIP store credit, ~30 days), and unused VIP credits stay usable at retail after cancel.
What you do yourself
Phone: 1-855-666-0866 (Phone 24/7; Live Chat 9AM-9PM ET)
Gotcha: Refunds default to VIP store credit; explicitly ask to refund the last charge to your card and get a confirmation number, or the credit trap keeps the money as a VIP credit.
Sources
- https://support.justfab.com/hc/en-us/articles/360055136471-Can-I-cancel-my-VIP-membership-online
- https://justfab.gorgias.help/en-US/can-i-cancel-my-vip-membership-online-2254771
- https://support.justfab.com/hc/en-gb/articles/23313189355284-How-can-I-get-in-touch
- https://www.justfab.com/how-it-works
- https://cancelmates.com/guides/hardest-subscriptions-to-cancel-guide
Playbook verified 2026-07-12 · confidence: high