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How to cancel Liquid Death

How to cancel Liquid Death: Go to the Liquid Death returns portal at liquiddeath.com/apps/redo/account. You can often finish online without calling. Return shipping is only free if you bought Redo 'package protection' at checkout — otherwise you pay for the label and the refund never includes original shipping. Beverages can't be mailed back: contact support (or Amazon if bought there) for a case-by-case refund/replacement and keep the product.

Official steps

  1. Go to the Liquid Death returns portal at liquiddeath.com/apps/redo/account.
  2. Look up the order with the order number plus the email (or ZIP) used at checkout — no account password needed.
  3. Select the item(s) to return and choose refund or exchange (must be within 30 days of delivery, unworn/unwashed/undamaged, not Final Sale).
  4. Pick a return reason and confirm the return to generate the prepaid shipping label.
  5. Ship the item back — label is free only if Redo package protection was purchased at checkout; otherwise the return-shipping cost is yours.
  6. Refund issues to the original payment method within about 7 business days of Liquid Death receiving the item (does not include original shipping).

Do I need an account?

Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.

Window, fees & policy notes

30-day return/exchange window from delivery on most merch (unworn/unwashed/undamaged, Final Sale excluded); return shipping free only if Redo package protection was purchased at checkout, else buyer pays and refund excludes original shipping; beverages are non-returnable (case-by-case refund/replacement via support or via Amazon if purchased there); in-store returns only through the third-party retailer where bought.

What you do yourself

Open official page

Phone: (888) 980-5384

Gotcha: Return shipping is only free if you bought Redo 'package protection' at checkout — otherwise you pay for the label and the refund never includes original shipping. Beverages can't be mailed back: contact support (or Amazon if bought there) for a case-by-case refund/replacement and keep the product.

Sources

Playbook verified 2026-07-12 · confidence: high

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