How to cancel Magic Spoon
How to cancel Magic Spoon: For a refund: email hello@magicspoon.com within 6 months (180 days) of the order date, including your order number. Official path: email. For a refund email hello@magicspoon.com; the guarantee covers only your first case (up to 4 boxes), so to stop paying you must cancel in Account before the next order processes.
Official steps
- For a refund: email hello@magicspoon.com within 6 months (180 days) of the order date, including your order number.
- Ask for the 100% Happiness Guarantee refund on your first case (up to 4 boxes) — there is no mail-back and no item to ship.
- If an item arrived defective, request a free replacement instead of a refund.
- To stop a subscription: sign in at magicspoon.com/account/login.
- Open your active subscription and click "Edit Frequency, Skip Shipment, or Cancel Subscription."
- Confirm the cancel before your next order processes — already-processing or shipped orders still bill.
- In-store purchases (Walmart, Target, Kroger, Albertsons, Sprouts, etc.) must be returned to that retailer, not to Magic Spoon.
Do I need an account?
Refunds run through a manual support email (100% Happiness Guarantee) and canceling future shipments requires signing into your account — there is no guest order-lookup return portal.
Window, fees & policy notes
180-day (6-month) refund window; refund only with no mail-back and no return-shipping cost; in-store returns accepted at 6,800+ retailers (Walmart/Target/Kroger) through the store; the 100% Happiness Guarantee covers only the first case (up to 4 boxes) since cereal is consumable, and processing/shipped subscription orders still bill.
What you do yourself
Gotcha: For a refund email hello@magicspoon.com; the guarantee covers only your first case (up to 4 boxes), so to stop paying you must cancel in Account before the next order processes.
Sources
Playbook verified 2026-07-12 · confidence: high