How to cancel or unsubscribe from McAfee
How to cancel or unsubscribe from McAfee: Go to home.mcafee.com and sign in to My Account with the account owner's credentials. Official path: signed-in account on the brand site. Turning off auto-renew only stops future charges; to get money back you must separately ask Customer Support for a refund within 60 days of an auto-renewal charge (30 days of an initial purchase).
Official steps
- Go to home.mcafee.com and sign in to My Account with the account owner's credentials.
- Select "My Account" at the top of the page.
- Click "Auto-Renewal Settings."
- Turn auto-renewal OFF and follow the on-screen prompts to confirm.
- To recover money already charged, contact McAfee Customer Support and request a refund within 30 days of an initial purchase or 60 days of an auto-renewal charge.
Do I need an account?
Cancelling requires signing into the account owner's McAfee My Account, and any refund of the last charge must be requested separately from Customer Support.
Window, fees & policy notes
Full refund only if you contact Customer Support within 30 days of initial purchase or 60 days of an auto-renewal; no partial refunds and the money-back guarantee excludes monthly subscribers; auto-renew is silent at list price (~$130-150/yr) and turning it off in My Account doesn't refund the last charge.
What you do yourself
Gotcha: Turning off auto-renew only stops future charges; to get money back you must separately ask Customer Support for a refund within 60 days of an auto-renewal charge (30 days of an initial purchase).
Sources
- https://www.mcafee.com/support/s/article/000001781?language=en_US
- https://www.mcafee.com/support/s/article/000001679-refund?language=en_US
- https://www.mcafee.com/support/s/article/000001677?language=en_US
- https://www.mcafee.com/support/s/article/000001683?language=en_US
Playbook verified 2026-07-12 · confidence: high