How to cancel Orangetheory
How to cancel Orangetheory: Identify your home studio (the location where you signed up) using the studio locator on orangetheory.com. You usually need to cancel in person. Get written confirmation and expect one more full monthly charge after notice; some studios require MORE than 30 days, so check your specific membership agreement.
Official steps
- Identify your home studio (the location where you signed up) using the studio locator on orangetheory.com.
- Contact or visit your home studio and request a membership cancellation.
- Submit written 30-day cancellation notice as the studio directs (most require it in studio / in writing).
- Verify your identity when the studio calls or emails to confirm the cancellation request.
- Expect one more full billing cycle to charge after you give notice.
- Get written confirmation of the cancellation for your records.
Do I need an account?
Orangetheory is a franchise membership with no online cancel button; you must submit a written 30-day cancellation notice to your independently owned home studio.
Window, fees & policy notes
30-day written notice at your home studio; one more full billing cycle ($109-159/mo) still charges after notice; no refunds except Premier members who cancel within 30 days of start after completing 12 sessions; independently owned studios may require longer notice.
What you do yourself
Visit or contact the home studio where you signed up and submit a written 30-day cancellation notice; corporate cannot cancel for you.
Gotcha: Get written confirmation and expect one more full monthly charge after notice; some studios require MORE than 30 days, so check your specific membership agreement.
Sources
- https://www.orangetheory.com/en-us/cancellation-information
- https://www.orangetheory.com/en-us/contact-us
- https://www.orangetheory.com/en-us/terms-of-use
- https://cancelmates.com/guides/hardest-subscriptions-to-cancel-guide
Playbook verified 2026-07-12 · confidence: high