How to cancel or unsubscribe from The Washington Post
How to cancel or unsubscribe from The Washington Post: Sign in to your My Post account at washingtonpost.com (the account that holds the subscription). Official path: signed-in account on the brand site. Decline the retention/discount offer and get a cancellation confirmation number or email — access runs to the end of the paid period and any refund is at the agent's discretion, not automatic.
Official steps
- Sign in to your My Post account at washingtonpost.com (the account that holds the subscription).
- Open the subscription page at washingtonpost.com/my-post/account/subscription/.
- Click 'Manage subscription'.
- Click 'Cancel my subscription' and follow the prompts; WaPo typically routes you into a live retention chat or discount offer that you must decline to finish.
- Alternatively, call 1-800-477-4679 to cancel via the automated service or a representative.
- If you subscribed through an app store (Apple, Google Play, or Amazon), cancel through that store's subscription settings instead — WaPo cannot cancel it.
- Digital access continues until the end of the current billing period; ask the agent for a refund of the last charge if you want one (granted at agent discretion).
Do I need an account?
Requires signing into the account owner's personal My Post login, and WaPo's cancel flow funnels into a live retention chat or a phone call you must complete.
Window, fees & policy notes
Month-to-month, cancel anytime with no exit fee (~$12/mo after the $4 intro rate); access runs to the end of the current billing cycle with refunds at agent discretion only (no auto-proration); app-store purchases must be cancelled through Apple/Google/Amazon, not WaPo.
What you do yourself
Phone: 1-800-477-4679 (Mon-Fri 6am-6pm ET; Sat-Sun 7am-12pm ET (as reported by customer-service listings))
Gotcha: Decline the retention/discount offer and get a cancellation confirmation number or email — access runs to the end of the paid period and any refund is at the agent's discretion, not automatic.
Sources
- https://helpcenter.washingtonpost.com/hc/en-us/articles/360000177571-How-to-cancel-your-digital-only-subscription
- https://helpcenter.washingtonpost.com/hc/en-us/articles/115004026387-How-to-cancel-your-Washington-Post-print-subscription
- https://www.washingtonpost.com/my-post/account/subscription/
- https://helpcenter.washingtonpost.com/hc/en-us
- https://www.ftc.gov/news-events/news/press-releases/2025/09/ftc-secures-historic-25-billion-settlement-against-amazon
Playbook verified 2026-07-12 · confidence: high