How to return Allbirds
How to return Allbirds: Go to the Allbirds Loop returns portal (allbirds.loopreturns.com). You can usually start with order number and email — no account login. 30 days from delivery (online) or purchase (in-store), with an extended January window for holiday buys; free US return label but original outbound shipping isn't refunded and there's no restocking fee; in-store returns at Allbirds-owned stores give an instant refund; final-sale items (gift cards, insoles, tagged items) are non-returnable and socks must be unopened.
Official steps
- Go to the Allbirds Loop returns portal (allbirds.loopreturns.com).
- Enter your order or tracking number plus your email address or ZIP code (no account password needed).
- Select the item(s) to return and choose a return reason.
- Pick refund to original payment or an exchange/store credit.
- Loop generates a prepaid USPS/FedEx label; print it (no confirmed QR/printerless option for standard orders).
- Pack the items and drop off with the carrier within 30 days of delivery.
Do I need an account?
Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.
Window, fees & policy notes
30 days from delivery (online) or purchase (in-store), with an extended January window for holiday buys; free US return label but original outbound shipping isn't refunded and there's no restocking fee; in-store returns at Allbirds-owned stores give an instant refund; final-sale items (gift cards, insoles, tagged items) are non-returnable and socks must be unopened.
What you do yourself
Gotcha: The standard return label is free — don't confuse it with the separate $6 ReRun resale label at rerun-allbirds.loopreturns.com.
Sources
- https://www.allbirds.com/pages/help
- https://allbirds.loopreturns.com/
- https://exchanges.allbirds.com/
- https://rerun-allbirds.loopreturns.com/
Playbook verified 2026-07-12 · confidence: high