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How to return Allbirds

How to return Allbirds: Go to the Allbirds Loop returns portal (allbirds.loopreturns.com). You can usually start with order number and email — no account login. 30 days from delivery (online) or purchase (in-store), with an extended January window for holiday buys; free US return label but original outbound shipping isn't refunded and there's no restocking fee; in-store returns at Allbirds-owned stores give an instant refund; final-sale items (gift cards, insoles, tagged items) are non-returnable and socks must be unopened.

Official steps

  1. Go to the Allbirds Loop returns portal (allbirds.loopreturns.com).
  2. Enter your order or tracking number plus your email address or ZIP code (no account password needed).
  3. Select the item(s) to return and choose a return reason.
  4. Pick refund to original payment or an exchange/store credit.
  5. Loop generates a prepaid USPS/FedEx label; print it (no confirmed QR/printerless option for standard orders).
  6. Pack the items and drop off with the carrier within 30 days of delivery.

Do I need an account?

Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.

Window, fees & policy notes

30 days from delivery (online) or purchase (in-store), with an extended January window for holiday buys; free US return label but original outbound shipping isn't refunded and there's no restocking fee; in-store returns at Allbirds-owned stores give an instant refund; final-sale items (gift cards, insoles, tagged items) are non-returnable and socks must be unopened.

What you do yourself

Open official page

Gotcha: The standard return label is free — don't confuse it with the separate $6 ReRun resale label at rerun-allbirds.loopreturns.com.

Sources

Playbook verified 2026-07-12 · confidence: high

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