How to return Bonobos
How to return Bonobos: Go to bonobos.com/return-label (or bonobos.com/returns). You can usually start with order number and email — no account login. 45 days from ship for a refund to original payment, up to 90 days for store credit or a same-item exchange; return shipping is free domestic (prepaid FedEx label or Happy Returns QR); no restocking fee (incl. suits/outerwear); Final Sale is non-returnable; Guideshops take drop-offs only (no in-store stock swap).
Official steps
- Go to bonobos.com/return-label (or bonobos.com/returns).
- Enter your order or shipment number and the email on the order to look up the order — no account login required.
- Select the item(s) to return and choose refund (within 45 days) or store credit / same-item exchange (up to 90 days).
- Choose your method: prepaid FedEx return label to print, or a Happy Returns QR code for box-free drop-off.
- Pack the item(s) and either ship via FedEx with the label or scan the QR code at a Happy Returns drop-off point (or drop off at a Bonobos Guideshop).
Do I need an account?
Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.
Window, fees & policy notes
45 days from ship for a refund to original payment, up to 90 days for store credit or a same-item exchange; return shipping is free domestic (prepaid FedEx label or Happy Returns QR); no restocking fee (incl. suits/outerwear); Final Sale is non-returnable; Guideshops take drop-offs only (no in-store stock swap).
What you do yourself
Gotcha: Final Sale items are non-returnable and non-exchangeable; the free Happy Returns QR drop-off is easier than boxing and mailing the FedEx label.
Sources
- https://help.bonobos.com/s/article/How-do-I-return-or-exchange-items
- https://help.bonobos.com/s/article/What-s-your-return-policy
- https://bonobos.com/return-label
- https://bonobos.com/returns
Playbook verified 2026-07-12 · confidence: high