How to return Brooklinen
How to return Brooklinen: Go to the Brooklinen returns portal at returns.brooklinen.com (Loop-powered). You can usually start with order number and email — no account login. 60 days no-questions-asked (extended to 365 days for refund or store credit); $9.95 return fee deducted from mail-in refunds, free/waived for in-store returns; washed & used sheets accepted; Final Sale / Last Call items excluded.
Official steps
- Go to the Brooklinen returns portal at returns.brooklinen.com (Loop-powered).
- Enter your order number and the email (or ZIP) used on the order to look it up — no account login required.
- Select the item(s) to return and choose refund, store credit, or exchange.
- Confirm and download/print the Brooklinen prepaid return label (a $9.95 fee is deducted from your refund).
- Pack the items and drop the package with the label's carrier; refund issues once received.
Do I need an account?
Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.
Window, fees & policy notes
60 days no-questions-asked (extended to 365 days for refund or store credit); $9.95 return fee deducted from mail-in refunds, free/waived for in-store returns; washed & used sheets accepted; Final Sale / Last Call items excluded.
What you do yourself
Gotcha: The $9.95 mail-in fee is waived if you return in person at a Brooklinen store (383 Bleecker St, Manhattan; 60 N 6th St, Williamsburg).
Sources
- https://www.brooklinen.com/pages/returns
- https://www.brooklinen.com/blogs/faq/what-are-your-return-and-exchange-policies
- https://returns.brooklinen.com
Playbook verified 2026-07-12 · confidence: high