How to return Buck Mason
How to return Buck Mason: Go to the Buck Mason OmniParcel returns portal (buckmason.omniparcelreturns.com). You can usually start with order number and email — no account login. 365-day window (unworn/unwashed, tags intact); mail-in refunds have a flat $8 fee deducted (exchanges, in-store, and damaged/incorrect are free); free in-store returns at any Buck Mason store; final sale on outlet, altered, and vintage items; Bloomingdale's-channel purchases must go back through Bloomingdale's.
Official steps
- Go to the Buck Mason OmniParcel returns portal (buckmason.omniparcelreturns.com).
- Enter your order number and the email used on the order to look up the order.
- Select the item(s) to return and pick a reason.
- Choose a refund or an exchange (exchanges ship free; refunds have $8 deducted).
- Generate and download the prepaid USPS return label / QR code.
- Pack the items unworn, unwashed, with original tags intact, and drop off at USPS.
Do I need an account?
Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.
Window, fees & policy notes
365-day window (unworn/unwashed, tags intact); mail-in refunds have a flat $8 fee deducted (exchanges, in-store, and damaged/incorrect are free); free in-store returns at any Buck Mason store; final sale on outlet, altered, and vintage items; Bloomingdale's-channel purchases must go back through Bloomingdale's.
What you do yourself
Gotcha: Dropping off free at any Buck Mason store skips the $8 mail-in fee; items bought at a Buck Mason Bloomingdale's location must be returned through Bloomingdale's, not this portal.
Sources
- https://www.buckmason.com/pages/faq
- https://orders.buckmason.com
- https://buckmason.omniparcelreturns.com
Playbook verified 2026-07-12 · confidence: high