How to return Marine Layer
How to return Marine Layer: Go to marinelayer.com/apps/returns (Marine Layer's Loop returns portal). You can usually start with order number and email — no account login. 365-day 'no questions asked' window; free prepaid USPS label, no restocking fee; returnable at regular Marine Layer stores; excludes final sale (Re-Spun Take Back Bag, gift cards, Mystery Tees), customized items, worn swim/underwear, and outlet items (30-day in-outlet-only).
Official steps
- Go to marinelayer.com/apps/returns (Marine Layer's Loop returns portal).
- Enter the order number and the email used on the order (gift returns use order number + shipping ZIP).
- Select the item(s) to return or exchange and pick a reason.
- Choose refund to original payment, store credit, or an exchange.
- Get the free prepaid USPS label / QR code and confirm the return.
- Pack the items and drop off at USPS.
Do I need an account?
Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.
Window, fees & policy notes
365-day 'no questions asked' window; free prepaid USPS label, no restocking fee; returnable at regular Marine Layer stores; excludes final sale (Re-Spun Take Back Bag, gift cards, Mystery Tees), customized items, worn swim/underwear, and outlet items (30-day in-outlet-only).
What you do yourself
Gotcha: Regular stores accept regular-purchase returns; outlet items are 30-day, in-outlet-only with tags — the online portal won't cover them.
Sources
Playbook verified 2026-07-12 · confidence: high