How to return Ridge
How to return Ridge: Go to ridgewallet.returnscenter.com. You can usually start with order number and email — no account login. 99-day risk-free return window; free prepaid USPS label for US (no restocking fee if in original condition with box); no Ridge stores (Target/Best Buy/Nordstrom/Scheels use their own policies); personalized/engraved and visibly worn items excluded (defects go through separate lifetime 'Built for Life' warranty).
Official steps
- Go to ridgewallet.returnscenter.com.
- Enter your Order ID (starts with "R", from your confirmation email) and shipping ZIP code.
- Select the item(s) to return and a reason.
- Submit the request and wait for approval.
- Print the emailed free prepaid USPS label.
- Pack the item in original condition with box and drop off at USPS.
Do I need an account?
Guest / order-number lookup is available — easyReturn can help drive the portal when automatable.
Window, fees & policy notes
99-day risk-free return window; free prepaid USPS label for US (no restocking fee if in original condition with box); no Ridge stores (Target/Best Buy/Nordstrom/Scheels use their own policies); personalized/engraved and visibly worn items excluded (defects go through separate lifetime 'Built for Life' warranty).
What you do yourself
Gotcha: Keep the original box/packaging in the return; missing packaging can trigger a fee or rejection.
Sources
Playbook verified 2026-07-12 · confidence: high