How to cancel or unsubscribe from SiriusXM
How to cancel or unsubscribe from SiriusXM: Have your SiriusXM account details ready: the account email/phone, plus your Radio ID or account number. This cancel is typically done by phone. Decline every retention offer, insist on cancelling, and get a written cancellation confirmation number; you must cancel more than 24 hours before your renewal date or it renews.
Official steps
- Have your SiriusXM account details ready: the account email/phone, plus your Radio ID or account number.
- Call SiriusXM Listener Care at 866-635-8641 (Mon-Sun, 8am-8pm ET), or start a 24/7 chat from the Online Account Center.
- Tell the agent you want to cancel and verify your identity.
- Decline the 4-6 retention counter-offers; keep repeating that you want to cancel until it is processed (expect 30-45 minutes).
- Ask for a cancellation confirmation number or email before ending the call/chat.
- Alternatively, log into the Online Account Center, open the Subscriptions tab, and cancel there if the self-service option is offered.
- If you signed up through Apple, Google Play, Roku, or T-Mobile, cancel with that provider instead; uninstalling the SiriusXM app does not cancel the subscription.
Do I need an account?
Cancelling requires the account owner to sign in and clear a 30-45 minute phone/chat retention gauntlet with 4-6 counter-offers; there is no guest order-lookup flow.
Window, fees & policy notes
Cancel is effective at the end of the current billing cycle (must cancel >24h before renewal); monthly plans get no refund of the current cycle and annual plans are pro-rated only after the retention gauntlet; no early-termination fee, but subs billed through Apple/Google/Roku/T-Mobile must be cancelled with that provider.
What you do yourself
Phone: 866-635-8641 (Phone: Mon-Sun 8am-8pm ET; Chat: 24/7)
Gotcha: Decline every retention offer, insist on cancelling, and get a written cancellation confirmation number; you must cancel more than 24 hours before your renewal date or it renews.
Sources
- https://www.siriusxm.com/help/manage-or-cancel-service
- https://www.siriusxm.com/contact-us
- https://www.siriusxm.com/customer-agreement
- https://www.justcancel.io/blog/cancel-siriusxm-2026
- https://cancelmates.com/guides/hardest-subscriptions-to-cancel-guide
Playbook verified 2026-07-12 · confidence: high